This policy explains how Bighorn Ridge Holdings LLC ("we", "us") processes personal data when you visit this website or contact us. We process personal data in accordance with applicable privacy and data protection laws, including the EU General Data Protection Regulation (GDPR) where it applies.
Data controller
Bighorn Ridge Holdings LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA — bighornridgeholdings@gmail.com.
Personal data we process
- Website visitors: technical data needed to serve the page (IP address, browser type, date and time of the request), processed by our hosting provider.
- People who contact us: name, email address, company and the content of your message.
- Customers: name, telephone number, delivery address, email and order details, together with the records of customer service contacts.
- Suppliers and business partners: contact details of representatives, company details, invoicing and payment information.
Purposes and legal grounds
- Managing, confirming, shipping and following up orders, and providing customer service — performance of a contract (Art. 6(1)(b) GDPR).
- Answering your messages and managing our relationships with suppliers and partners — pre-contractual steps, performance of a contract or legitimate interest (Art. 6(1)(b) and (f)).
- Accounting, tax and legal obligations — legal obligation (Art. 6(1)(c)).
- Keeping this website secure and working — our legitimate interest (Art. 6(1)(f)).
We do not sell personal data.
Recipients
We share data only as needed with carriers that deliver orders, call-centre and customer-service providers, CRM, IT, hosting and email providers, e-commerce platforms and affiliate networks involved in the sale, accountants and advisers, and public authorities where required by law. Each recipient processes data under a contract and appropriate confidentiality obligations.
Security
Information is protected through appropriate technical and organisational measures, including encrypted connections and access restricted to authorised personnel.
International transfers
Our company is established in the United States. Where data is transferred outside the European Economic Area, we rely on an adequacy decision or on the European Commission's Standard Contractual Clauses.
Retention
Order data is kept for as long as needed to fulfil the order and provide after-sales support, and then for the period required by tax and accounting rules. Contact messages are kept for up to 24 months after the last exchange.
Your rights
You can ask to access, correct or delete your data, restrict or object to its processing, and receive it in a portable format. Write to bighornridgeholdings@gmail.com; we reply within one month. You also have the right to lodge a complaint with the data protection authority of your country of residence.
Last updated: 12 November 2026